Privacy Policy – Houston Wallpapering

Last Updated: May 28, 2025

At Houston Wallpapering, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following types of information:

• Full name
• Email address
• Billing and shipping addresses
• Phone number
• Order history and purchase preferences
• Payment details (processed securely through trusted third-party providers)
• IP address and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional emails (only if you opt-in)
• Improve our website and customer experience
• Enhance product recommendations and personalized marketing using Klaviyo

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or destruction.

4. Use of Microsoft Clarity

We use Microsoft Clarity to gain insights into how visitors use our website. Clarity captures anonymized behavioral metrics such as mouse movements, clicks, and scroll activity to help us improve the website’s usability and performance.

Clarity does not collect any personally identifiable information (PII), and the data is processed in accordance with the Microsoft Privacy Statement.

By using our site, you agree to the use of this technology for analytics purposes.

5. Use of Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website performance via Google Analytics and Clarity
• Support retargeting and advertising efforts on Facebook, Instagram, and Google

6. Third-Party Services

We use reputable third-party services for:

• Payment processing (e.g., Stripe, PayPal)
• Email marketing (via Klaviyo)
• Live chat and support
• Product review integration (Google, Trustpilot, and Thumbtack)

These providers may collect information necessary to deliver their services, and each has its own privacy policy.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above or to comply with legal obligations.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent for marketing communications at any time

To exercise your rights, contact us at support@houstonwallpapering.com.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with the updated revision date. We encourage you to review this policy periodically.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

Houston Wallpapering
1438 Sherwood Forest St, Houston, TX 77043
support@houstonwallpapering.com